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CUSTOMER SUPPORT

Refund Policy

We want you to feel confident when enrolling at Khadija Academy. Please review this policy to understand how refund requests are handled for purchases made through our website.

7-Day Refund Period

You may request a full refund within 7 calendar days of your purchase, subject to the terms below and any mandatory consumer rights that apply.

01 Refund Eligibility

Khadija Academy offers a 7-day refund period for eligible purchases. If you are not satisfied with your purchase, you may submit a refund request within 7 calendar days from the transaction date.

This policy applies to eligible course and membership purchases made through the Khadija Academy website. The refund period begins on the purchase date shown in your order confirmation.

02 How to Request a Refund

Email ahmedmahdy@khadijaacademy.com and include the following information:

  • Your full name.
  • The email address used at checkout.
  • Your order or transaction reference.
  • A brief note stating that you would like to request a refund.

Please submit your request within the 7-day refund period. We may contact you if additional information is needed to identify your transaction.

03 Refund Requests After 7 Days

Refund requests submitted after the 7-day period may not be eligible under this voluntary refund policy.

04 Questions or Support

If you have questions about this policy or need help with a payment, contact us using the email address below. For faster assistance, include your order reference.

Need Help With a Refund?

Our support team is here to help with your refund request or payment-related questions.

ahmedmahdy@khadijaacademy.com